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11 September 2010

Service


In cooperation with Voith Turbo Scharfenberg, the service division of era-contact offers national and international repairs, alterations, reconditioning, and preparation for the general inspection of electrical couplings. These services can be performed on both our own products and on those manufactured by others.

In addition, we offer our customers training and workshops about operating and maintaining couplings and contacts, to ensure the optimum durability of the products. Workshops may be held at our production site in Bretten, Germany or as in-house seminars at the customer site.

Service Guarantee

As a special service, we offer our customers an extension of the guarantee by one year, when the preparation for the general inspection, reconditioning, or repairs is/are performed by us in house and the coupling is inspected in our inspection centre.

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Our Service

Do you have questions about our products?

Please call us or write to us.

Service
Markus Orth
+49 (0)7252 971-0
Email

Cable Assembly
Thomas Chorhummel
+ 49 (0)7252 971-0
Email

Railway Technology (Electrical Couplings)
Michael Ottmar
+49 (0)7252 971-0
Email

Railway Technology (Manual couplings, UIC connectors, Contact Systems)
Matthias Danisch
+49 (0)7252 971-0
Email

Railway Technology (Electro-mechanical equipment)
Jan Dost
+49 (0)7252 971-0
Email

Contact for USA
Claudio Meier
+1 631 351-6993 Ext. 18
Email

Contact for China

Ilan Wagenfuehrer
+86 512 6299-1800
Email

Contact for China (Sales)
Jenny Li
+86 512 6299-1800
Email

Development
Dr. Thomas Paral
+49 (0)7252 971-0
Email

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Trade Fairs

2010

InnoTrans / Berlin
21. - 24.09.
Fair website

2011

Sifer / Lille
05. - 07.04.
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UITP Congress / Dubai
10. - 14.04.
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APTA / New Orleans
03. - 05.11.
Fair website